This Privacy Policy describes how Playgen Heavy Industries, Inc. ("Company", "we", "us", or "our") collects, uses, and discloses information when you use Flow Machine, including the Flow Machine mobile app and the Flow Machine web app (together, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information You Provide
We may collect information you provide directly to us, including information used to create or manage your account, information provided through Sign in with Apple, and information you include when you contact us for support.
Account And App Information
When you use the app, we may collect and store information needed to provide the Service, such as account information, app settings, profile information, progress information, and other information related to your use of Flow Machine.
Usage And Diagnostic Information
We may collect information about how the Service is used, including app activity, screens or pages viewed, feature usage, app version, device type, operating system, crash reports, error logs, performance data, and other diagnostic information.
Website Information
When you visit our website, we and our hosting or infrastructure providers may collect standard technical information, such as IP address, browser type, device information, pages visited, and date and time of access.
Information From Third-Party Services
If you use Sign in with Apple, Apple may provide us with information associated with your Apple account, such as an account identifier, email address, and name, depending on your Apple settings and choices.
How We Use Information
We may use the information we collect for the following purposes:
- To provide, operate, maintain, and improve the Service.
- To create, authenticate, and manage user accounts.
- To understand how the Service is used and improve the user experience.
- To detect, prevent, and fix technical issues, crashes, and security problems.
- To respond to support requests and other communications.
- To comply with legal obligations and enforce our rights.
- For any other purpose with your consent.
Legal Bases For Processing
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following legal bases: providing the Service and performing our agreement with you, our legitimate interests, your consent, and compliance with legal obligations.
Analytics, Error Reporting, And App Services
We may use third-party service providers for account authentication, hosting, cloud storage, content delivery, analytics, error reporting, app build and submission services, and app distribution. These providers process information on our behalf so we can provide and improve the Service.
We do not use advertising SDKs in the Service. We do not sell your personal information, and we do not share your personal information for cross-context behavioral advertising.
How We Share Information
We may share information in the following circumstances:
- With service providers: We may share information with vendors who help us operate, host, analyze, secure, and support the Service.
- For legal reasons: We may disclose information if required by law or if we believe disclosure is necessary to protect our rights, users, or the public.
- For business transfers: We may share or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
- With your consent: We may share information for any other purpose with your consent.
Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce our agreements, and protect the Service.
If you delete your account, we will delete or de-identify account information associated with your account, except where we need to retain limited information for legal, security, backup, fraud prevention, or legitimate business purposes.
Your Choices And Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information we hold about you. You may also have the right to withdraw consent where processing is based on consent. We will not discriminate against you for exercising your privacy rights.
You may delete your account from within the app where that feature is available. You may also contact us at play@playgen.gg to make a privacy request. We may need to verify your identity before responding to your request.
International Transfers
We operate from the United States of America and may use service providers located in other countries. Your information may be processed in countries where privacy laws may differ from those in your country. We take reasonable steps to protect information in accordance with this Privacy Policy.
Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information.
Links To Other Websites
The Service may contain links to websites or services that we do not operate. We are not responsible for the content, privacy policies, or practices of third-party websites or services.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Changes are effective when posted on this page unless otherwise stated.
Contact Us
If you have questions about this Privacy Policy, or if you want to make a privacy request, you can always contact support.